Responsible Gaming
At X BD, entertainment always comes first. But we're equally committed to making sure that entertainment never becomes harmful — which is why we've equipped every member with powerful responsible gaming tools. From self-limits to Self-Exclusion, everything is in your hands.
The safeguards X BD has in place to keep you protected
At X BD, you are in full control — set your own daily, weekly, or monthly deposit and bet limits. Once you reach your limit, the system automatically blocks any further activity.
It's easy to lose track of how long you've been playing. X BD's session timer reminds you to take a break when your set time is up.
Feeling like you need a break? You can temporarily suspend your account on X BD for anywhere between 24 hours and 30 days – no hassle involved.
Players who feel they need a longer break from gaming can self-exclude for anywhere from 1 month to permanently. X BD fully respects that decision.
Age verification is mandatory when registering at X BD. Anyone under 18 cannot create an account, and any account found to belong to an underage user will be closed upon detection.
If you have any concerns or issues related to gaming, X BD's Bengali-speaking support team is available 24/7. Talk to us without fear of judgement – we're here to listen.
Before you play on X BD, set your own limits – because the real win is staying in control.
X BD's protection tools are simple to use — just log in and you'll find them right there
After logging in to X BD, click your profile icon in the top right. From the dropdown menu, select "Settings" or "Responsible Gaming".
Set a daily deposit limit, weekly bet limit, or monthly session count — whatever you need. These limits take effect immediately.
Once a limit is set, the system will send a confirmation SMS to your mobile. Confirm it, and your limit will be activated immediately.
Go to the Settings page and select the "Temporary Break" option. Choose from 24 hours, 72 hours, or 7 days — your account will be locked for the selected period.
If you need an extended break, contact support or choose self-exclusion from your settings. No one can lift it until the period expires.
When you set a Reality Check reminder on X BD, a popup will appear at regular intervals showing a summary of how long you've been playing and how much you've won or lost.
Allocate no more than 5% of your monthly income to betting – never exceed that amount.
Divide your monthly budget by 30 to set a daily limit. This helps you avoid overspending.
Losses are part of betting. Never wager money you cannot afford to lose.
Add the budget you've set for yourself as a deposit limit in X BD's settings.
Review your betting history every month. If your circumstances change, update your limits accordingly.
Remember: Betting is not a source of income. In the long run, the house edge always favors the platform — that's a fundamental truth of betting.
Before you start betting at X BD, there's one important thing to keep in mind — this is entertainment, not a way to earn money. Betting on a cricket match or spinning the reels on slots is enjoyable in the same way watching a film or dining out is. The difference is that money is involved, which means a little extra mindfulness goes a long way.
At X BD, responsible gaming isn't just a corporate policy — it's a genuine commitment. We've built robust safeguards with one goal in mind: to make sure betting remains a positive experience in every member's life. Not simply to meet legal requirements, but because we truly care about the wellbeing of our members.
Gaming addiction is a growing concern in Bangladesh, with mobile betting becoming increasingly popular among younger generations. X BD recognizes this reality and is committed to being part of the solution. Self-limit tools, reality checks, and cooling-off periods are all built with this purpose in mind.
The most important aspect of responsible gaming is being honest with yourself. Do you get frustrated after a loss and place bigger bets to quickly recover? Have you borrowed money from family or friends to chase losses? If the answer to any of these is yes, take a step back and contact X BD Support.
X BD's deposit limit feature is one of the most effective tools available. Here's how it works: say you set a daily limit of ৳500. Once that limit is set, you cannot deposit more than that amount until 24 hours have passed — even if you want to. This enforced boundary can protect you from costly decisions made in the heat of the moment.
Increasing your limits isn't straightforward – and that's intentional. X BD has deliberately made the process take some time. Decreasing a limit takes effect immediately, but increasing one requires a 48–72 hour waiting period. This cooling-off period ensures you're making the change out of genuine need, not impulse.
Choosing self-exclusion is not a sign of weakness – it takes courage and self-awareness. When a member at X BD decides to self-exclude, we respect that decision completely. During the exclusion period, we send no promotional emails, access to the platform is blocked, and the exclusion cannot be lifted until it expires.
If you believe a family member is struggling with a gaming addiction, please reach out to X BD. We can take action based on third-party requests as well, though verification of the account holder's identity will be required. X BD believes that family support is the most powerful tool in preventing addiction.
Ultimately, play on X BD but stay within your limits. Before every bet, ask yourself – would losing this money cause me a problem? If the answer is yes, it's wiser not to place that bet. X BD is always by your side – for the entertainment and when you need us most.
Answer the following questions honestly:
If more than two of your answers lean toward no, please reach out to X BD's support team.
Understanding the difference between these two situations makes it easier to assess where you stand
| Behaviour | Healthy Gaming | Warning Signals |
|---|---|---|
| Budget | Within set limits | Exceeding limits and overspending |
| Time | Playing Within a Planned Schedule | Playing late into the night for extended periods |
| Attitude when losing | Accepting and stopping | Betting more out of anger |
| Purpose | For Entertainment | Hoping to earn |
| Family & Work | Not Being Harmed | Being neglected |
| Financial Situation | Stable & Controlled | Debt or Financial Hardship |
| The ability to stop | Being able to stop whenever you want | Unable to Stop Even When You Try |
Use X BD's Responsible Gaming tools to enjoy the experience with peace of mind. Register and set your own limits.
For members 18+ only · Play for entertainment, not addiction
Responsible Gaming FAQs from our members