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Frequently Asked Questions

X BD FAQ – Common Questions & Complete Answers

Here you'll find clear, detailed answers in Bengali to the questions X BD members ask most — covering Sports Betting, payments, bonuses, and account management.

7
Popular Questions
in Bangla
Full Answer
24/7
Support
Free
Read All Details
Betting
Cricket & Football
Payment
bKash, Nagad, Rocket
Bonus
Welcome & Referral
Account
Safe & simple

X BD FAQ — Categories

Questions are organised by topic – find your answer fast

Betting
Cricket Betting Guide

Everything you need to know about betting on cricket at X BD — which markets are available and how live betting works.

Payment
Deposit & Withdrawal

A complete guide to depositing and withdrawing via bKash, Nagad & Rocket — including processing times and what to do if something goes wrong.

Bonus
Bonuses & Offers

A clear explanation of how to claim the welcome bonus, how the referral commission works, and what the bonus terms mean.

Account
Account Management

Find solutions here for password resets, temporary account suspension, and registration issues.

History
Betting & Transaction Records

A step-by-step guide to where you can view your complete bet and payment history, and how to filter the results.

Support
Help & Contact

If the FAQ doesn't have your answer, X BD's Bengali-speaking support team is ready to help 24/7. Get in touch via live chat or email.

Below you'll find detailed answers to the 7 most frequently asked questions — click on whichever one you need.

Frequently Asked Questions About X BD

Click on any question to expand the full answer

Cricket Betting

Getting started with cricket betting on X BD is very simple. After logging in, go to the "Sports" section. Selecting cricket will display a list of all ongoing and upcoming matches – from Bangladesh domestic leagues to the IPL, BBL, CPL, and Test series, all formats are covered.

Clicking on a match brings up the available betting markets. Common markets on X BD include:

  • Match Winner — which team will win
  • Innings Runs Over/Under — whether the total runs will be over or under a set number
  • Over of First Wicket — in which over a wicket will fall
  • Top Batsman / Top Bowler — who will score the most runs or take the most wickets
  • Live Betting Markets – Odds updated every over during the match

Click on your preferred market and the bet slip will open on the right. Enter your stake, check the potential winnings, and click the "Confirm Bet" button. The minimum bet generally starts from ৳10.

Tip: Start with a small stake to get a feel for things, then head to the Betting Tips page to pick up strategies.

Referral Bonus

X BD's referral program is a firm favourite among members. Refer a friend or acquaintance to X BD, and once they successfully register and make their first deposit, you'll receive a set referral bonus.

Steps to claim your referral bonus:

  1. Log in to X BD and go to Account Settings or the "Referral" section.
  2. Copy your personal referral link or code.
  3. Share that link or code with your friend. When they register using it, they will be linked to your account.
  4. Once your friend makes their first deposit (minimum ৳500), the bonus will be credited to your account.
  5. To withdraw your bonus, you'll need to meet the wagering requirement — typically betting 5 to 10 times the bonus amount.

There is no limit to how many friends a member can refer. A bonus is awarded for every successful referral. You can check the current referral bonus amount on the Promotions page.

Please note: Any attempt to claim referral bonuses by creating multiple accounts will result in all associated accounts being permanently closed.

Betting & Transaction History

X BD keeps a complete record of all your bets and transactions, accessible at any time. After logging in, click the profile icon in the top-right corner. From the dropdown menu, "Betting History" or "Transaction History" select it.

What you can see in your betting history:

  • Date & Time of Bet
  • Which match or game you placed a bet on
  • Stake Amount & Odds
  • Result (Win, Loss, or Ongoing)
  • Winnings or Deducted Amount

In your transaction history, View the date, amount, method, and status (completed, pending, or cancelled) of all deposits and withdrawals. Use the filter option to search records by a specific date. You can also access this directly from the menu Financial Transactions Visit the page for full details.

Account Break

X BD believes every member should have full control over their own account. That is why we offer both a temporary break (cooling-off) and long-term self-exclusion.

For a temporary break:

  1. Log in to X BD.
  2. From the profile menu, "Account Settings" or "Responsible Gaming" section from the top menu.
  3. Select the "Break" or "Cooling-Off" option.
  4. Set a time limit – 24 hours, 72 hours, 7 days, or 30 days.
  5. Once confirmed, your account will be locked for the selected period.

For a long-term break (1 month or more), to take self-exclusion Responsible Gaming page or contact support. No promotional emails are sent during a break period.

Caution: Once a temporary break is activated, it cannot be cancelled before the period ends. Please make sure you're certain before confirming.

Password Reset

Forgetting your password is completely normal. Resetting your password on X BD is straightforward and can be done via your mobile number.

Steps to reset your password:

  1. Go to the X BD login page and "Forgot Password?" Click the link.
  2. Enter the mobile number you provided during registration.
  3. A 6-digit OTP will be sent to that number – usually within 1 to 3 minutes.
  4. Once the OTP is verified, you'll be able to set a new password.
  5. Your new password must be at least 8 characters long — use a mix of uppercase letters, lowercase letters, and numbers.
  6. Once your password is set, log in using your new password.

If you don't receive the OTP, wait 2 minutes and try again. If the problem persists, email support@xbd.best or reach out via live chat – verify your identity using your registered mobile number and support will manually reset your account.

Payment Methods

X BD supports all major mobile banking services in Bangladesh. Currently available methods:

Method Minimum deposit Processing Time
bKash ৳200 1–5 minutes
Nagad ৳200 1–5 minutes
Rocket ৳200 3–10 minutes

Withdrawals are available through the same methods. The minimum withdrawal is generally ৳500. Once a withdrawal request is submitted, funds typically arrive within 15 minutes to 2 hours. Withdrawals made between midnight and 6 AM may take a little longer. For more details on payments, Financial Transactions Visit the page.

Welcome Bonus

X BD's welcome bonus is available to all new members — you receive it automatically with your first deposit after registration. The bonus is credited to your account instantly; no separate claim is needed.

Bonus eligibility conditions:

  • A first-time deposit must be made on the newly registered account (minimum ৳500).
  • The bonus is added directly to your main balance, but wagering requirements must be met before you can withdraw.
  • Wagering means you must place bets totalling a specified multiple of the bonus amount – typically 8 to 12 times the bonus.
  • There is a time limit to complete the wagering requirement – usually 7 to 14 days.
  • Sports bets and casino games both count toward wagering requirements.
  • Each mobile number is eligible for one welcome bonus only.

Current Bonus Amount & Full Terms Registration page. If you have any questions about a bonus, ask via live chat – the support team will walk you through it.

Tips: Using a voucher code may increase your bonus amount. Voucher Page View.

Browse by Topic
Cricket Betting Referral Betting History Account Break Password Payment Welcome Bonus
Most Frequently Asked Questions
  • How to Place a Bet on a Cricket Match
  • How to deposit via bKash
  • How to Claim the Welcome Bonus
  • What to Do If You Forget Your Password
  • Referral Bonus Withdrawal Conditions
  • Where can I view my betting history
Didn't find your answer?

If you can't find your answer in the FAQ, reach out directly to X BD's Bengali-speaking support team — available 24/7 to help.

support@xbd.best

X BD FAQ — More Useful Information

This FAQ page on X BD is designed primarily with new members in mind. If you are betting online for the first time or are new to the X BD platform, you will find straightforward answers here to the questions that come up most.

Many people wonder how safe X BD really is. The truth is, security on any online platform comes from two sides — the platform's own security measures and the user's personal vigilance. X BD uses SSL encryption, 2FA, and identity verification. On your end, using a strong password, avoiding public Wi-Fi, and always logging in through the official site are essential steps.

Many people have doubts about payments – whether the money will go through properly or whether withdrawals will cause problems. Thousands of X BD members deposit and withdraw every day. Deposits via bKash and Nagad typically credit within 1 to 5 minutes. Withdrawals may take a little longer due to manual verification, but they are generally processed within the hour.

A common misconception about bonuses is that the money can be withdrawn straight away. In reality, a bonus is an added credit that lets you place more bets. To withdraw bonus funds, you must first meet the wagering requirements — this is standard practice across all online betting platforms. X BD's bonus terms are considerably more straightforward than most other platforms.

Cricket Betting is the most popular section on X BD. Members from Bangladesh bet most heavily on international cricket and the IPL. The live betting feature is a particular highlight for cricket fans – odds shift with every moment of the match, giving you the chance to place new bets as the game unfolds.

X BD's FAQ page is updated regularly. Whenever a new feature or payment method is added, this page is updated to reflect it. If your question isn't covered here, ask us directly via live chat or at support@xbd.best — we always do our best to respond quickly and accurately.

Please note: X BD will never ask for your password or personal details via SMS or email. If you receive such a message, contact support immediately — it may be a fraud attempt.

Secure Platform

X BD uses 256-bit SSL encryption, secure payment gateways, and strict identity verification.

Fast Payments

Deposits via bKash and Nagad are processed in just a few minutes, and withdrawals are typically completed within 15 minutes to 2 hours.

Full Service in Bengali

X BD's site, support, and FAQ are all available in Bangla – no English required.

Trusted & Transparent

All of X BD's terms and conditions are clearly laid out for members. There are no hidden fees or buried clauses.

Join X BD

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